What are your support hours?βΎ
Our team is available Monday through Friday, 9amβ6pm CST by phone and live chat. Email support is monitored 7 days a week with responses within 4 hours on business days.
How do I check the status of my order?βΎ
Log in to your Corplys dashboard at corplys.com to view real-time order status, uploaded documents, and compliance tracking for all your businesses.
Can I get legal advice from Corplys?βΎ
Corplys is a business formation filing service, not a law firm. We cannot provide legal advice. For complex legal questions, we recommend consulting a licensed business attorney in your state.
How do I cancel or modify my order?βΎ
Contact us as soon as possible by phone or email. Orders that have already been submitted to the state cannot be cancelled, but we can help with amendments if needed.
I lost my formation documents β can I get copies?βΎ
Yes. All documents are stored permanently in your Corplys dashboard. If you have trouble accessing them, contact our support team and we will help you retrieve them.
Do you offer refunds?βΎ
We offer a 60-day satisfaction guarantee on Corplys service fees. State filing fees are non-refundable as they have already been paid to the government. Contact us to discuss your situation.